Frequently Asked Questions

Strong8K is a UK-focused IPTV subscription service offering 20,000+ live TV channels and 80,000+ movies and series in 8K and 4K Ultra HD, delivered over your internet connection instead of traditional cable or satellite.

Our service is optimized specifically for UK viewers and UK internet providers, though the app and login work anywhere with a stable internet connection.

No. Strong8K works on Amazon Firestick, Android TV boxes, Smart TVs, phones, tablets, and computers. See our Setup Guide for full device compatibility.

Live UK and international channels across sports, news, entertainment, kids, and documentaries, plus a full VOD library of movies and TV series updated daily. See our Channel List for details.

Plans start from £15 for 1 month on a single device, up to £55 for a full 12-month VIP plan. 2-device plans are also available. See our full Pricing Page for all options.

The 1 Device plan streams on one screen at a time. The 2 Devices plan allows two screens to stream simultaneously in the same household — ideal for multi-room viewing.

No. Pricing is exactly as shown on our Pricing page, with no long-term contracts — you choose the duration that suits you and can renew or switch plans at any time.

Yes — we offer a free 24-hour trial with no credit card required. Request one on our Free Trial page.

Installation typically takes under 5 minutes. Full step-by-step instructions for every device are available on our Setup Guide page.

We recommend IPTV Smarters Pro, TiviMate, and our own 8K Player apps, depending on your device. Downloader codes for each are listed on the Setup Guide.

Activation is almost instant — your login credentials or MAC-based activation are typically sent via WhatsApp or email within 5 to 15 minutes of purchase or trial request.

With the 1 Device plan, you can stream on one screen at a time (but switch between devices). With the 2 Devices plan, two screens can stream simultaneously.

First, check your internet speed and switch to WiFi if using mobile data. If the issue continues, message our WhatsApp support team — our anti-freeze servers are designed to prevent this, and we can diagnose the issue quickly.

Not required, but a VPN is recommended for maximum security and to help bypass any potential ISP throttling during major weekend sports events.

We recommend a minimum of 15–20 Mbps for smooth HD streaming, and 40+ Mbps for reliable 4K/8K playback.

Some apps (like IBO Player or Smart IPTV) activate using your device's MAC address instead of a username/password. Send the MAC address shown in the app to our support team and we'll activate it within 5–15 minutes.

Select your plan on the Pricing page and click "Get Started" — you'll be connected with our support team on WhatsApp, where available payment methods will be confirmed.

Message our WhatsApp support team before or after your current plan expires, and we'll process your renewal quickly to avoid any interruption.

Yes, you can upgrade your duration or add a second device at any time by contacting our support team.

Please refer to our Refund & Cancellation Policy page for full details.